payment FAQs

How can I make online payments for my monthly charges?

Halstead is pleased to partner with ClickPay to offer you more options for paying your monthly charges. You can enroll in this program by clicking here to make your payment online.

ClickPay offers many features to make your bill paying experience fast and easy, such as:

  • Make payments from your bank or credit card.
  • One-time payments can be made any time, and recurring payments can be set up based on your instructions.
  • Sign up for paperless billing and get your monthly statement via email. You can also view, save, or print your current month’s bill online.
  • Quickly and easily view your payment history online.  
  • Manage your account 24 hours a day, 7 days a week.

You’ll need your Occupant ID available in order to setup your account. Your Occupant ID can be found on the top right corner of your monthly bill.

 

Who should I contact if I have questions on my account?

Any questions concerning your bill should be directed to the Accounts Receivable contact designated at the bottom of your monthly statement for “Billing Inquiries.”

Should you require any assistance with your ClickPay account, they can be reached at (800) 533-7901 or [email protected].

How can I update my mailing address for my monthly statements?

Please send an email request by clicking here and submitting an Update Mailing Address request form.

We will need your name, building address, apartment number and updated mailing address in order to allow your designated Accounts Receivable contact to make the change.

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HALSTEAD MANAGEMENT

Change of Mailing Address Request Form

Please submit your request to change your Mailing Address by using this form.  

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